Visiting hours are from 14:00 to 17:30 and 18:15 to 20:30. We ask that visitors respect these hours in the interest of recovery of all our patients. Visiting outside of these hours by arrangement with Person in Charge or Clinical Nurse Manager. Note that protected mealtimes are adhered to i.e. no visiting between 12:30 and 13:30 and 17:30 and 18:15.

Visitors Responsibilities

As a visitor to our Centre, we ask you to respect and follow this Visiting Guidance, which applies to both public and private patients. Please:

  • Use hand hygiene facilities as available when entering and exiting wards.

  • Consider other patients’ needs for rest and privacy.

  • Have consideration for staff doing their job.

  • Be polite and courteous, and comply with any request to leave the patient’s room, to facilitate care.

  • Observe confidentiality – you may see or hear things of a private and confidential nature.

  • Stay away if you might be an infection risk to others, or if you feel unwell yourself.

  • Help keep our Centre clean and inform staff of any cleaning concerns.

  • Ensure any visiting children are never left on a ward unaccompanied or allowed to run within the Centre – children must be supervised at all times.

  • Be responsible for the safety and security of your belongings.

  • Comply with isolation policies and signage, especially if visiting multiple patients.

  • When visiting an isolated patient, this patient should be the last person visited rather than the first, due to possible spread of infection.

  • Refrain from touching dressings, catheters, etc.

  • Always enter and exit the Centre through the main entrance doors or as specified.

  • Follow Centre restrictions on the use of mobile phones.

  • Do not sit/lie on beds.

  • Do not bring in food/beverages for patients without prior consultation.

  • Do not access unauthorised areas.

  • Follow Centre car parking regulations.

  • Do not visit while under the influence of alcohol and/or drugs.

  • Do not discard your rubbish on our grounds.